We offer 24x7 ticket/email support to all our customers. Most of the time, we respond within 48 hours.
In our support, we only cover issues, or bugs that occur while using the software.
Services such as design modifications and feature enhancement are charged on an hourly basis. The number of hours depends on the type of customization.
Note: You must purchase a license or subscription plan prior to any customization. The customization support is only 15 days after delivery. After 15 days, any additional modification and bug fixing to the existing customization will be charged on an hourly basis.