We do not have a refund policy. All payments via our site are considered final payment, no refund or no claim is accepted. We do this because we have an online demo for our users, this way you try it before you buy. One of the perks when buying our business directory is that we provide immediate download of our software via My Account page. Because there is no way to ensure that our software is actually removed from your server after it is installed, it allows us to help combat the fraudulent activities.
As the item you are buying is a digital product, by downloading the item you have taken ownership of the item, and we can not offer refunds or exchanges because of change of mind.